020 3633 0928 l London  016 1327 3713 l Manchester

Terms of service

Please read the following Terms and Conditions before using our service.

Copyright:

All copyright is held by Go plans ltd. You may not copy or distribute any of the content provided by the Company for any commercial gain. Go plans retain the drawing cad files and issue plans in pdf form. This information can be used for your own personal, non-commercial use, provided that no attempts are made to remove the identification logos which appear on relevant pages. Changing the pages or using the content in any other product without consent will be considered a breach of our copyright and may result in legal action.

Personal Information:

We may collect personal information when you use our service. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. Your information may be disclosed only to our staff and to necessary authorities. We comply with GDPR data protection rules. 

Go plans shall exercise reasonable skill, care and diligence in accordance with the normal standards of the Company’s profession in performing the Services and discharging all the obligations under this condition. All information is held in accordance with GDPR regulations. Services means the services to be performed by Go plans specified in your quotation, which may be varied by agreement. Go plans provide a free revision for all projects. 

Projects requiring Planning Applications must have all External amendments completed before submitting any plans to any Planning Department, All External amendments after any type of Planning Application or Neighbour Consultation Scheme or Lawful development certificates has been processed may have additional charges. Internal and External amendments for all projects that have been submitted to any Building Control Authority may have additional charges. 

The company reserves the right to share images of the plans or 3D renders, personal data will be hidden from public view.

Print out of plans is subject to charges. 

The Company does NOT recommend under any circumstances that any construction start before approval by the client(s) local or Private Building Control authority and lawful development certificate or planning has been granted, all Party wall notices have been served (if applicable) and accepted, if not accepted a surveyor has been appointed, relevant permission for a build over agreement has been granted (if applicable) The Company does not hold any liability for these works if they are started before relevant approvals are granted.

We recommend before construction works begin the clients ensure (not all items are applicable):

  • Planning or Lawful development is granted 
  • Building control has been notified and plans approved 
  • A Party wall agreement is in place 
  • A Build over agreement is in place
  • A suitable contract is in place with your chosen building contractor 
  • Ensure you select a reputable contractor
  • Ensure you meet all HSE requirements on the site

On larger projects such as Basement conversions, a temporary works design is required and Health and Safety requirements may be requested. CDM regulations are required on larger projects.

The client and appointed Building contractor should ensure they are following the correct procedure before commencing Building works. 

The client:

The client shall advise Go plans  of the requirements and of any subsequent changes required.

Shall provide, free of charge, the information in the client’s possession, or which is reasonably obtainable, and which is necessary for the proper and timely performance of the Services and the Company shall be entitled to rely on such information.

We may visit the property (please see quote for details) initially to carry out the survey then a follow up consultation is carried out via video link, this is to discuss the design brief and finalise the client requirements, this takes place after the contract has been agreed. Architect site visits may incur fees. 

The client has the responsibility to inform Go plans  of the intended start date.

Shall give decisions and approvals necessary for the performance of the services.

Shall hold the contractor or contractors and not the Company responsible for the proper carrying out and completion of construction works.

Shall be liable for all trees that are covered with a TPO. and it is the clients responsibility to ensure that TPO are not breached. 

May issue reasonable instructions to the company.

It is the clients responsibility to obtain agreement from necessary neighbouring properties if a party wall agreement has to be made. Go plans  can recommend a Party wall surveyor should the client request this.

The client acknowledges that the Party wall surveyor is not part of Go plans.

The client will be liable for additional costs if the neighbour appoints their own surveyor, in the result of a negative agreement.

The client is responsible to read and understand the party wall legislation.

The client is responsible to inform the company of any known sewer pipes in or around their property or land. The company will endeavour to find and investigate manholes to obtain this information, the client understands that this is not always possible due to restrictions and items obstructing view points.

The client understands that permission may not be granted to build over sewer pipes or move manholes.

The client acknowledges that the Company does not warrant:

That Planning permission and other approvals from third parties will be granted at all or, if granted will be granted in accordance with any anticipated time-scale or conditions.

That a party wall agreement is not the Companies responsibility and if an agreement cannot be made, additional charges for external surveyors will not be covered by the company.

Liability for all construction including health and safety on site, is the responsibility of the approved contractor. 

The client agrees to these terms and agrees to pay the quotation sum plus any agreed additional services.

The client understands only items listed on the quotation are included in the quotation, other services have additional costs. Additional site visits after the quoted number will have additional costs. Please see your quotation for details. 

If the project is refused permission from the LPA, we can redesign the scheme for a reduced cost of £225. 

Once a project has been submitted to the local planning authority (LPA) or building control (BC). Amendment would incur costs.

Each project comes with a free revision of the design.What constitutes a revision:

A revision is defined as a change to the scheme, such as repositioning of a kitchen and designing an alternative layout. 

Minor changes, such as moving a door a window do not count as revisions. 

The client understands that Building regulation and Structural design plans are based on the submitted version of the planning drawings, In most cases these stages are done after planning has been granted and the final version of the scheme decided. The client understands should they wish for these stages to be carried out prior to approval of planning or lawful development approval the LPA may ask for design changes, these may affect the structural design and may incur costs.

Liability for any delays caused by any factor beyond the control of the Company. The competence, performance, work, services, products or solvency of any Other-Persons is not the company’s responsibility.

The client shall inform Go plans  in writing if the client intends to cancel the Company’s Service within 72 hours of agreeing to these Terms and Conditions.

The client will be due to pay any costs and expenses of Go plans  before cancellation of the contract. I.e. if a survey has been carried out the client would be liable for the cost incurred. If for any reason the company cannot reach the client, the company reserves the right to invoice the client for works completed. 

Cancelling mid-service, Go plans reserves the right to invoice for works carried out up until the point of cancellation as per set out in the project quotation.

Go plans will issue the agreed quotation invoice immediately after agreeing to these Terms and Conditions. Payment is due within seven (3) days of receiving any invoice.

Go plans require full payment of the total agreed quotation and necessary authority fee(s) prior to submitting any applications for all projects which require Planning Applications, including Neighbour Consultation Scheme. Go plans require the agreed quotation amount and necessary authority fee(s) prior to submitting any applications for all projects which are determined to fall in the Permitted Development category.

Go plans reserve the right to invoice for works completed after 30 days from sending the first draft of the plans.

The client must inform the Company a minimum of 10 days prior to commencement of building works. 

This is to allow us to notify Building Control on your behalf, failure to do so may result in delays to your building work starting and being inspected by Building Control. 

The client understands that Building control is a separate entity and is not part of Go plans.. 

If the client does not own the freehold, the client understands that permission must be given by the freeholder, the client is responsible to contact the freeholder to ensure that this is given. 

The client has the right to act as their own agent and complete applications, Go plans fully supports this option and will provide all required documents to the clients upon request in this case local authority or other authority fees can be paid directly to the local authorities, please contact our office to arrange. 

Payment terms:

Please note special offers and other promotions such as discounts are subject to expiry dates or may need to be redeemed within a specific time frame, please see pricing tables above for details.

Quotations are not inclusive of third party fees such as planning and building control unless this item is specifically detailed on the invoice.

Third party fees are planning, lawful development or building control fees. Prices vary upon project size and details.

Upon payment, we will submit your planning application free of charge. Once uploaded on the portal. The client will be nominated to pay the planning fees directly to the Local authority.

If you choose us to do your building regulations application. We will send you a quote, and if you decide to go ahead, an invoice will be sent, once the invoice is settled, we will submit the building control application, free of charge.

The client reserves the right to submit their own applications if they wish. 

Failure to make payment within the agreed time may result in your details being passed to our debt collecting agency.

Stage 1 Deposit invoice  – 50% or 100% for Planning only of the quotation value.

For clients using Planning only the deposit amount is the cost on the quotation. 

Payment is due within 3 days of the invoice being issued or if applicable before the survey of the property is carried out or  can be paid upon submission of your survey to the company. 

Go plans will nominate the client(s) to settle the planning portal fee, for their required planning application. 

Stage 2 Building regulations – 50% of the quotation value plus any additional services.

The invoice is issued prior to commencement of the work

The invoice is due within 3 days. 

The invoice is paid prior to commencement of the work, once payment has been received the final plans will be issued within 14 days. 

ADDITIONAL ITEMS.

These are billed separate from the main items above.

Scope of Works – 50% Deposit, 50% after sending the first draft of the document 

All other items including Structural Engineering  are invoiced in advance.

If you wish to proceed with this quotation, please sign and accept below, we will then issue a deposit invoice. If you wish to remove an item, please contact us to re-issue the quotation. Paying of the deposit or signing the agreement is an acknowledgement of agreement to these terms and conditions.

Go plans Ltd thanks you for understanding and look forward to working with you on this project.